Business Process Management Consulting
What is a Business Process Management System?
“A Business Process Management System (BPMS) is a model and philosophy that facilitates the enterprise realize its full potential, aligning the delivery of enterprise-wide goals, processes, technologies and people, with the sole aim of making lasting improvements to their performance and realize their important goals”. BPMS encompasses systems, technology, leadership, employees, customers and partners within and beyond the enterprise’s boundaries. Relying on over 30 years of experience in the field and having worked with hundreds of clients in over 35 countries, Kelmac Group bring a weath of proven deep, broad experience to our clients.
Business Process Management Systems (BPMS) versus Stand-Alone or Integrated Management Systems
BPM is an enterprise-wide, structured approach to providing products and services that the enterprise customer’s value most and are willing to pay for. It is grounded in the premise that you must operate a business model or framework and adopt a system/process view of the enterprise in order to understand what products and services your customer values most to derive maximum benefit to the enterprise. By understanding the key business process(s) the enterprise uses to meet these customer needs, the gap between customer expectations and the enterprise’s ability to perform begins to emerge.
With the Kelmac Group® intelligent business process management solutions we start from the premise the starting point is a rigorous understanding of every client’s environmental context; stakeholder needs; enterprise business, product and process risk; and enterprise challenges. We then build or re-model the enterprise business process management system [BPMS] and align the design of the stand-alone or integrated management system with the strategic direction and goals of the enterprise.
Business Process Management System (BPMS) Benefits
The Kelmac Group® intelligent BPMS solutions improve the visibility and control of your business processes and helps the enterprise attain significant business growth and performance. As a result, they can help differentiate your business from the competition, deliver the right goods and services and meet the demands of your customers for consistency and convenience. The Kelmac Group® intelligent business process management solutions help you:
- Achieve scalable and significant business performance with visibility through continuous process monitoring and analytics
- Accelerate task completion and Time-to-Value ROI through robust collaboration capabilities
- Manage change confidently with intuitive governance
- Deliver more meaningful customer engagements by automating business processes and displaying via mobile devices
- Delivering significant improvements in cost, productivity, timeliness and quality
- Transferring knowledge to ensure that individuals and teams achieve the necessary competence and autonomy to maintain and develop future capabilities
- Discover a purpose that gives individuals passion and motivate individuals to optimize opportunities
- Simplifying business processes to drive effectiveness, efficiencies and agility
- Managing risks and meeting compliance regulations
- Foster a culture of innovation and differentiation
Services We Offer
- End-To-End Business Process Governance and Improvement
- Performance Evaluation and Monitoring Systems
- Streamlined BPM, ISO & Quality Compliance
- Streamlined Organizational Structures
- Activity/Business Process Benchmarking
- Business Process Capability Building
- Business Process Redesign