ISO 9001 Performance Consulting

Going Beyond ISO 9001 Certification

Many Organizations, Consultants and Registrars miss an important opportunity and ignore the link between Quality and the everyday business operational activities. 

Performance systems are those that are fully aligned with the business model of the organization geared towards enhancing the existing competitiveness of the organization.

Kelmac Group specialize in performance-based Quality Management Systems including ISO 9001:2015 Certification.

What is our ISO 9001 Consulting Process?

With over 20 years Quality & ISO 9001 consulting experience working with many organizations & industries, we have developed The Kelmac Group® 9-Step Roadmap to Going Beyond Certification and invite you to select the below icons to learn more about each step and learn about how we can add enormous business value to your processes and how you operate as a business.

Step 1 Foundation

This module focuses on the organization’s top leadership team and planning. The aim is to ensure the Top Leadership team can actively lead, participate and manage the management system from the outset.

Step 2 Process/Risk Management

This module focuses on the the organization’s business and management system processes and product/process risk assessments.  The aim is to  build and/or enhance the organization’s process and to identify the related product and process risks, risk mitigation and controls.

Step 3 Objective/Process Alignment

This module focuses on the design of the organization’s internal controls including alignment between goals and process controls. The aim is to ensure the business internal controls meets the needs of the organization.

Step 4 Human Resource System

This module focuses on the design of the organization’s structure, people, culture/behavior, and competency framework. The aim is to ensure the organization structure, culture, behaviors and HR system supports the organization management system.

Step 5 Document Management System

This module focuses on the design and development of the organization document management system. The aim is to the document management system is effective.

Step 6 Implement The Management System

This module focuses on implementation of the organization management system. The aim is to ensure the management system is flawlessly implemented and expected benefits are fully realized.

Step 7 Check The Management System

This module focuses on verification of the organization management system. The aim is to ensure the organization’s verification system provides stakeholders with the assurance and insight to improve performance, if required.

Step 8 Certification Audit

This module involves coaching/mentoring during the initial certification audit process. The aim is to ensure the initial certification outcome is successful.

Step 9 Post-Certification & Improvement

This module involves coaching/mentoring to sustain the gain and/or performance improvement. The aim is to ensure the organization’s management system is effectively maintained and improved on further.

How Long Does It Take To Achieve ISO 9001 Certification?

One of the most common questions with this type of project that needs to be answered is ‘how long does it take’. There are various considerations but the main ones include: is there a hard client/contract deadline? Are there available resources to support the project internally? Plus, the exact scope of work required and any potential complexity are key considerations. Many organizations will want to aim for an efficient turnaround but it is common that the amount of work required can be underestimated. The below gives an example of average timelines from start to certification based on the size of the organization – these are guidelines only. Each project varies & in all cases, is based on the client needs.

  • 3 to 6 Months

    The average for a small business would be between 6 – 9 months. In general, the shorter the timeline, the higher the intensity of the project. A key consideration is whether there are available resources who can commit to the agreed workload required for the preferred project duration.

    Small Business*

  • 9 Months

    This is the average project duration in the experience of Kelmac Group®. A 9 month project has moderate intensity but generally doesn’t overload a client, particularly where resources who will be involved on the project internally will already have other priorities and responsibilities.

    Medium Business*

  • 12 Months

    This is a conservative project duration for small to medium enterprises but one that is common on larger, more complex projects. Certain projects may even extend up to 18 months.

    Large Business*

*each client project varies, the above are project averages to serve as a guideline only


What Resources Do We Need For An ISO 9001 Certification Project?


Small Business

Each and every business is different and it depends on the availability of resources and whether or not they have the ‘bandwidth’ to meet the internal demands of the project. An average project would involve 2-3 internal resources sharing responsibilities as part of the project.

Medium Enterprise

There are similarities between what challenges resources face whether you are a small, medium or large enterprise. An average project would involve 3-5 internal resources sharing responsibilities as part of the project.

Large Enterprise

This would vary for each enterprise based on the scope of the project and its complexity – including the enterprise’s structure. As an average, we have seen specific steering committees formed including implementation teams of 20+ assigned. The size of the organization, number of locations and complexity would more accurately determine the level of resources involved and would be a key outcome from Step 1 in the Kelmac Group® 9-Step Roadmap.

  • Case Study: Nestlé USA Achieves Multiple ISO Certifications & More

    Kelmac Group helped Nestlé USA achieve ISO 22000, ISO 14001 and OHSAS 18001 Certification, but also much more.

  • Case Study: LuLu achieve ISO 9001:2015 Certification & Positive Business Change

    LuLu International Exchange achieved ISO 9001:2015 Certification & a positive business change as the organization transitioned from a business funded organization to a sustainable and profitable organization.   

  • Case Study: Zevas Communications achieve ISO 27001 Certification

    The most significant benefit was the adoption of a consistent and best practice approach via their information security controls and practices within a relatively young organization.

  • Case Study: Nestlé USA achieves multiple ISO Certifications

    Learn about how ISO can improve a firm’s competitiveness, operational controls and operational efficiency through process excellence.

  • Case Study: LuLu International Exchange achieves ISO 9001:2015 Certification

    Learn about how LuLu achieved ISO 9001:2015 Certification & a positive business change.

  • Case Study: Zevas Communications achieves ISO 27001 Certification

    Learn how Zevas achieved ISO 27001 Certification with zero nonconformities.

  • Case Study: Nestlé USA achieves multiple ISO Certifications

    Learn about how ISO can improve a firm’s competitiveness, operational controls and operational efficiency through process excellence.

  • Case Study: LuLu International Exchange achieves ISO 9001:2015 Certification

    Learn about how LuLu achieved ISO 9001:2015 Certification & a positive business change.

  • Case Study: Zevas Communications achieves ISO 27001 Certification

    Learn how Zevas achieved ISO 27001 Certification with zero nonconformities.

A business operating system with governance and compliance inbuilt for your organization

The Kelmac Group’s® One System Model™ solves today’s most universal business and organizational challenges.

Business & Compliance Insights and Data

It provides business and compliance insights and data to deliver sustainable business and organization performance.

The One System Model ® means you can easily access business or organization insights and data to enable you make decisions to improve business and organizational performance.

Streamlined Business Processes & Strategic Alignment

It aligns strategic planning, business processes and products and services to deliver superior customer value

Establishing and managing a business framework aligning business strategy, business processes and products to achieve the promised results agreed the four stakeholder groups, business; customer; people and Society.

Transformed Culture & Human Capital

It transforms the organization/business culture and people management systems to deliver an organization-wide commitment to quality, governance/compliance and an organization/ business culture of trust and integrity.

It uniquely transforms organization/business culture and people management systems to create an organization/business culture of trust, integrity where leaders and people act with accountability.

Tangible Business Results Delivered

It delivers tangible organization/business results, e.g. financial, customer, people, stakeholder, and governance/compliance. It also delivers intangible results.

The Kelmac Group’s® One System Model™ provides a framework for understanding which levers we need to pull in order to achieve the results of the four stakeholder groups, business; customer; people and Society.

Organizational Agility

It provides a transformation model that enables the organization/business to deliver and manage change with agility.

Excellent organizations are widely recognized for their ability to identify and respond effectively and efficiently to opportunities and risks.

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call us on 1.312.496.6607

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