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Case Study: Pro-Chem-Co achieves ISO 9001:2015 Certification

Pro-Chem-Co manufacture and supply speciality fluids and services to the Steel and Metalworking Industries. Located in Lake Station, Indiana, Pro-Chem-Co is certified to ISO 9001 by NSF- International Strategic Registration (ISR).  Pro-Chem-Co engaged Kelmac Group® to assist with their transition from ISO 9001:2008 to ISO 9001:2015, using our Share-The-Work consulting option.

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    What We Did ISO 9001:2015 Certification Consulting

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    Consulting Methodology UsedShare-The-Work Consulting


Read About

The Project

What were the Challenges?

Having been certified to ISO 9001 since the early 1990s, the Pro-Chem-Co team had good technical knowledge of Quality Management Systems. However, the major revision of the standard posed several challenges including:

  • Alignment of the QMS with the business strategy and context
  • Application of the process approach and risk based thinking throughout the organization
  • Understanding of Top Managements new role and responsibilities.
  • Ensuring that sufficient resources were available to upgrade the QMS to ISO 9001:2015 with minimal impact on day to day operations
  • Designing and implementing a QMS that provided valuable and meaningful data to drive continuous improvement
What was the Kelmac Group Solution?

Kelmac Group® provided two expert consultants who worked closely with the Pro-Chem-Co team to successfully transition their QMS to ISO 900:2015.

Support was provided on-site at Pro-Chem-Co`s location in Lake Station and remotely using video conferencing, as required:

  • Kelmac Group® provided oversight of the project from start to finish, ensuring that the project remained on track and was completed on time and within budget.
  • One to One coaching/mentoring was provided to designated personnel allowing for knowledge transfer and dissemination throughout the organization
  • Coaching/mentoring on the new Leadership requirements of ISO 9001 was provided to the management team
  • Kelmac Group® worked closely with the management team, ensuring that the QMS was designed to provide valuable and meaningful data to drive continuous improvement
  • A full audit of the QMS was completed prior to Pro-Chem-Co`s transition audit by NSF-ISR and audit support provided as required.
What was the Outcome?

Pro-Chem-Co were successfully certified to ISO 9001:2015 by NSF-ISR in May 2018. In addition, the following benefits were realized:

  • Alignment between business strategy and QMS achieved
  • Easy to use process methodology adopted allowing for streamlining of business activities
  • Full set of user-friendly QMS documentation procedures and templates provided
  • Management have a greater understanding of ISO 9001:2015 and how it can add value to the organization

“Kelmac Group® expertly assisted with our transition from ISO 9001:2008 to ISO 9001:2015. Kelmac Group® shared best practices and provided all of the materials, planning and guidance necessary to ensure a smooth transition to the new standard”

Anthony Taglia
Vice-President (Quality)

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